Konradssons Kakel
Konradssons Kakel wants to be the obvious choice for craftsmen and make it easy for all customers to find the right one. Together with Toxic, they have built a new website in Litium and a B2B e-commerce for resellers and professional customers. At the same time, a long-term SEO effort is underway that allows more people to find it via Google.
The assignment
Toxic was tasked with developing Konradsson's digital presence, from website to e-commerce. It started with a new website in Litium, where CMS and PIM are combined in a common solution based on Toxic Storefront.
On the same platform, we have since built a B2B e-commerce where retailers and professional customers order directly. At the same time, we are also working on SEO so that more people find the right products via Google.
About Konradssons Kakel
Konradssons Kakel is one of Sweden's leading suppliers of tiles, ceramics, and ceramic solutions for private homes and public environments. The company was founded in 1968 in Jönköping, where the headquarters and central warehouse are still located. Today, there are own tile and bathroom stores in Stockholm, Gothenburg, Malmö, and Jönköping. In addition, they have a wide network of retailers across the country.
Part 1: A new website
The goal was a website where it is easy to navigate a large assortment while also being inspired. This required a thoughtful structure and a natural connection between inspiration and products.
Simple navigation
The information architecture and filters make it easy to find the right product based on factors such as size, shape, and area of use.
Inspiration related to products
For many, the journey begins with an image and not with a product. That’s why environmental images and products are close to each other, so that the step from idea to choice becomes short.
Reseller map
An interactive map shows where the nearest retailers are and what is available there.
Flexible platform
The website is built in Litium on Toxic Storefront with a frontend in React. CMS and PIM are in the same place, and with flexible content blocks, the team can create and update content themselves.
We really appreciate the flexibility of the platform and that both PIM and CMS are combined in the same place. This makes it easier for us to work efficiently with both product information and content.
The result
The result is a modern website that gathers inspiration, content, and product information in a cohesive structure. This makes it easy for visitors to navigate and find the right products, while Konradssons Kakel has a flexible platform for its continued digital work.
Part 2: Top rankings on Google
The potential in organic search traffic was significant. Yet several business-critical keywords were in positions where Konradssons could not fully capitalize on the demand. This was especially true for broad categories like tiles and ceramics, where both search volumes and competition are high.
More from what already existed
The solution was not to produce large amounts of new content. Instead, we have focused on technical SEO and on getting more out of the pages that already existed. We have, among other things:
- addressed technical barriers so that Google can find and understand the right pages
- improved the website's structure and internal links
- ensured that the right page ranks for the right search
- optimized category, product, and landing pages based on search intent and business value
The result after six months
- 202 positive position changes
- 14.4 in average position, an improvement of 6.4 placements
- 4,200 in estimated organic traffic, an increase of about 3,800
- 3 first placements in tiles, ceramics, and wall bricks
After the first half of the year, Konradssons ranked first for "tiles" and "ceramics," which have about 9,900 and 4,400 searches per month, respectively. 18 of the 35 monitored keywords were on Google's first page, and six of them among the top three. "Blue tiles" had climbed 28 positions to place 3, and "red tiles" 27 positions to place 4.
Part 3: B2B e-commerce for retailers and professional customers
Previously, all orders came in via phone or email. It worked but required a lot of administration at Konradssons and was inconvenient for customers. Those who wanted to check a price or see if something was in stock had to call or email and then wait for a response.
Now there is a B2B e-commerce in Litium that is integrated with Konradssons' business system Business Central via Toxics own integration engine
Own prices
Each customer sees their own prices, including volume discounts.
Current stock balance
Customers can see what is available in the central warehouse and in the stores.
Correct delivery method
Customers choose between the delivery options available to them, such as weekly delivery, home delivery, or in-store pickup.
Order history
Previous orders are collected in one place.
The new customer portal is an important part of our investment in digitalization and customer service. Together with Toxic, we have created a solution that enhances the customer experience through better overview, increased self-service, and faster access to information. At the same time, it streamlines our internal processes and creates a more accessible and cohesive customer journey.
Five profiles, one field
Behind the simplicity lies a well-thought-out logic. Konradssons has five customer profiles and a single field in Business Central determines which profile a company receives. The profile then controls the rest: which delivery options the customer sees at checkout, which store the customer belongs to, and which inventory balance is displayed. Each customer thus encounters a portal that is tailored specifically for them, and for Konradssons, it is sufficient to specify the profile in just one place.
The result
Three hours after the invitation was sent out to the customers, 96 people had logged in. In the first day, four orders were placed, and in the first few days, a total of 135 people logged in and 14 orders were made. Since the launch, the e-commerce has been functioning flawlessly, which Konradssons is very pleased with.
The collaboration has worked very well throughout the project. Clarity from both sides and a close dialogue have allowed us to work efficiently with short response times. There has been a mutual responsiveness in the collaboration, where we have been able to discuss solutions together and find the right way forward based on both needs and conditions.
A long-term collaboration
The collaboration with Konradssons continues. The platform is built to be able to grow and the SEO work is ongoing, as search behaviors and competition are constantly changing. The goal is the same as from the beginning: the right customer should find the right product and be able to order it when it suits them.
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In the meeting, we will go through your goals, current situation, and how we can assist you further.