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PIM-systems

We help you collect, structure, and distribute product data from supplier to end customer. Whether you have 500 or 500,000 items. When the data is correct, new markets are faster to launch, the sales material is accurate, and e-commerce displays the correct product information. We are a partner that stays and manages the solution over time.

Toxic team working together to plan a structured PIM solution that enhances the e-commerce experience.

A data model built for your business, not for a template

Standard templates are made for companies that sell one type of product to one type of customer. When you sell both components and finished systems, in several countries, to both installers and end customers, a standard solution is not enough. We model your product data based on how your business actually works. With room for it to change.

In practice, it means that a variant should be able to inherit attributes from the main product without you maintaining the same data in 40 places. That a product family should be able to have different attributes depending on the market and that the hierarchy should follow how your buyers search for products, not how your ERP happens to be structured.

Two people behind a glass wall putting up post-it notes.

Supplier data in. Without translation losses.

The biggest leak in most product catalogs occurs between the supplier and PIM. Many times, external files with different column names are emailed to different people consisting of attributes that exist in the supplier's system but never reach you. Three people interpreting the same field in three different ways easily creates gaps.

We build supplier portals where the supplier themselves delivers data in the correct format, according to your data model, with validation upon submission. When a supplier submits 2,000 new items, it doesn't show up on your end. When the data doesn't meet the standards, it will never come in.

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Oscar Salomonsson

Business Area Manager E-commerce

031-376 24 82

Book a meeting!

In the meeting, we will go through your goals, current situation, and how we can assist you further with the PIM system. No commitment required, of course.

From basic article data to compelling product information

A technical specification is not a product description. That a pump has 1.5 kW and 230V means something to the installer. It means nothing to the buyer at a hardware store in Germany who has to decide whether it should be included in the assortment.

We build flows for enrichment and translation so that the same product can speak different languages to different target groups. AI-supported basic enrichment for volume, human translation where it counts, and channel-specific extracts so that the marketplace gets what it needs and the seller gets their product sheet – without anyone cutting and pasting in Excel.

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Right data, in the right place, at the right time

A new market should not be a half-year project, but when each new channel requires its own export flow, its own mappings, and its own maintenance cycle, the project often becomes prolonged and difficult.

Our Azure-based integration engine makes orchestration scalable. The same product data flows out to e-commerce, ERP, customer portals, marketplaces, and printed materials. Customized according to what each channel needs. When a new channel is added, it is a configuration and not a project.

What is a PIM system?

PIM stands for Product Information Management. It is a system that collects, structures, and distributes product information to all channels where the product is to be sold or displayed. E-commerce, marketplaces, customer portals, ERP, sales materials, and printed materials. In practice, a PIM system is a central place for all product data: Names, descriptions, attributes, images, documents, translations, pricing information, and relationships between products.

Instead of the same information being in five different systems and updated manually in five places, it is managed in one place and flows out automatically. The need for PIM often arises when three things happen simultaneously; the assortment grows, the number of channels increases, and the demands for data quality tighten, often because a new market or a large customer requires it.

When do you need a PIM system?

Signs that the need for a PIM exists are that you update your product data in multiple systems, you send Excel files between teams, and launching in new markets takes months instead of weeks. It may also involve product information differing between channels or supplier data coming in ten different formats. Different challenges but the same solution; a PIM system.

The difference between PIM, ERP, and DAM

The three systems solve different things but often work together. In a mature architecture, the three systems communicate with each other. ERP owns the item number, PIM owns the product information, DAM owns the files. E-commerce retrieves from all three.

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ERP manages business logic. Orders, inventory, purchasing, finance. Here you can find the item number but rarely the selling description.

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PIM manages product information. Descriptions, attributes, translations, relationships. Here is everything needed to sell the product.

UX:UI

DAM manages digital assets. Images, videos, documents. Often integrated with PIM so that the right image follows the right product.

Three people discussing how Toxic helps with management and further development.

Not a system change. A business change.

A PIM project affects more than the IT department. Often, marketing teams, product managers, purchasing, and sales organizations work with product data, sometimes without knowing about each other. At the beginning of a PIM project, we start by mapping how the data moves in your organization today – where it is created, updated, and used.

Then we build a solution that matches how you actually work, not how the system expects you to work. With Toxic as a partner, you can trust that we will stay – management and further development are part of the offering from day one.

The right tools for your needs

We are certified partners of Litium, Norce, and Umbraco. We choose the platform based on your data model, your channels, and your management capacity, not the other way around.

Learn more about PIM systems

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    Frequently asked questions about PIM systems

    A PIM system (Product Information Management) helps companies collect, structure, and manage all product information in one place. For your e-commerce, it is crucial as it ensures that your product data is accurate, consistent, and always up to date across all channels. It simplifies the management of large assortments, reduces the risk of errors, and creates a better customer experience.

    A PIM system makes it easy to manage large and rapidly growing product catalogs. You can update information for thousands of products at the same time, manage multiple languages and currencies, and automate processes that would otherwise take a lot of time manually. It saves time, reduces the risk of errors, and creates more space for business development.

    With a PIM system, you ensure that the same product information is displayed consistently across all channels – whether the customer visits your website or, for example, sees one of your products on social media. You can easily customize product data for different markets, languages, and target audiences, creating a more relevant and professional customer experience.

    By integrating your e-commerce platform, your PIM system, and your business system, product data is automatically synchronized, eliminating duplicate work and ensuring that all information is updated in real-time – from inventory status to prices and product descriptions.

    By centralizing product information in a PIM system, you reduce the need for manual work. It becomes easier to make bulk updates, manage product data for multiple channels, and streamline workflows. This leads to reduced administrative costs and frees up time for more business-critical tasks.

    No, even smaller companies can greatly benefit from a PIM system, especially if they manage a wide range of products or sell in multiple channels. A PIM system creates structure and streamlines processes regardless of the company's size, making it easier to grow and scale the business.

    We at Toxic have expertise in PIM solutions on platforms such as Litium, Norce Commerce, and also custom systems tailored to your needs. We help you identify the right solution, integrate it with your existing systems, and optimize the management of product information to create business value.

    A PIM system functions as a common platform where different departments can collaborate on your product data. The marketing team, sales team, and product managers can work in the same system, which simplifies workflows, improves data quality, and makes it easier to keep all information updated and accurate.

    A PIM system helps to optimize product information for SEO (search engine optimization). By ensuring that your product data is consistent, relevant, and up-to-date across all channels, you can improve your visibility in search engines. Additionally, it becomes easier to manage metadata, product descriptions, and URL structures that enhance your organic traffic.

    If you manage a large assortment, sell products across multiple channels, in multiple markets, or experience that product data is often inconsistent – then a PIM system is a smart investment. It helps you save time, reduce errors, and create a better customer experience by centralizing and structuring all product information.